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T's & C's

TERMS & CONDITIONS

Please read these Terms and Conditions carefully before accessing or using our website or ordering and making any payment for the services provided by YTB – Your Trend Boxed.

Throughout the site, the Terms “we”, “us”, and “our” refer to YTB Industries (PTY) Ltd t/a YTB – Your Trend Boxed. Throughout the document, the Terms “you”, “your”, and “the customer” refer to you the user/customer making use of our services, Site and WhatsApp catalogue. Our website and social media are managed and promote the sale of various product lines and services (“Product”) in the Republic of South Africa. We manage all products, information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all Terms and Conditions, policies and notices stated in this document. By visiting our site or WhatsApp catalogue and purchasing from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions. These Terms and Conditions apply to all users, including, without limitation, users who are browsers, vendors, customers, merchants, and contributors of content.You agree to be bound by these Terms and Conditions by accessing or using any part of the site. If you do not agree to all the Terms and Conditions of this agreement, you may not access the website or use any Services. Any ambiguities in interpreting these Terms and Conditions shall not be construed against the drafting party. If Terms and Conditions are present for a special offer or promotion, acceptance is expressly limited to the Terms and Conditions of the promotion. By placing any order or remitting payment for any products with YTB Industries (Pty) Ltd t/a YTB Your Trend Boxed means that you as the customer has read, understand, and have no objections to all the terms and conditions mentioned below. 

1. Products:

We make every effort to display product details as accurately as possible on our Website and the WhatsApp catalogue. Please take note that most of our products are handmade and colours may vary slightly. Product images are only used for display purposes. All items are based on the availability of stock, we do not keep a lot of stock on hand. We want to ensure that the products rotate constantly to make sure that you receive a fresh and high-quality product. We can also discontinue an item listed and change our pricing at any given time without prior notice. Please be aware that we are registered to do business in South Africa.

2. Order Process:

You can browse through our website or WhatsApp catalogue to find the products that we have to offer. Add the products to the website cart or WhatsApp basket and place your order. As soon as we have received your order, we will send your invoice via email or WhatsApp including all payment details. Be sure to check the invoice thoroughly to ensure that we have invoiced for the correct item and quantity thereof before making payment. Let us know if any adjustments need to be made on invoice. In the event where a product is out of stock, we will get into contact with you, offering an alternative product option or service if possible. If you are not satisfied with our options, we will then contact you for your bank details to refund you for the amount paid on the product not in stock. 

3. Payment Process:

Our preferred payment method is EFT/Bank transfer only. Please make our reference your invoice number so that we can allocate your payment to the correct order.  Always send us proof of payment to [email protected] or our Business WhatsApp number 079 051 5130. Please do not use your name/surname as reference. Please note that we do require full payment, via EFT/Bank Transfer and it needs to reflect in our bank account before any order will be processed and completed.

4. User Information

By agreeing to these Terms and Conditions, you agree that you are 18 and older. When purchasing Products, you must provide YTB – Your Trend Boxed with complete and accurate information and agree that the information provided is true and correct. You understand that your content (excluding credit card information) may be transferred unencrypted. You involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks, ensuring this information’s safety.

5. User Information

By agreeing to these Terms and Conditions, you agree that you are 18 and older. When purchasing Products, you must provide YTB – Your Trend Boxed with complete and accurate information and agree that the information provided is true and correct. You understand that your content (excluding credit card information) may be transferred unencrypted. You involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks, ensuring this information’s safety.

 6. Personal Information

Our Privacy Policy governs your submission of personal information through the store. By accepting these Terms and Conditions, you agree with YTB – Your Trend Boxed’s privacy policies on this site.

 7. Governing Laws

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed by the laws of the Republic of South Africa. You may not use our Products for any illegal or unauthorised purpose, nor may you, in using the Service, violate any laws (including but not limited to copyright laws). You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided without express written permission by YTB – Your Trend Boxed.

8. Accuracy, Completeness and Timeliness of Information

We are only responsible if the information made available by you on this site is accurate, complete, or current. The material on this site is provided for general information and should not be relied upon or used as the sole basis for making decisions. We reserve the right to modify the contents of this site at any time, and we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

9. Promotions

YTB- Your Trend Boxed may offer various promotions and discount coupons throughout the year. Discount and promotional coupon codes will be limited to one per Product purchased. Each promotion will vary with its offers and thus have its own set of Terms and Conditions. YTB – Your Trend Boxed cannot guarantee the availability of each promotion. We reserve the right at any time to modify the information or discontinue promotions (or any part or content thereof) without notice at any time.

10. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed.

11. Prohibited Uses

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any South African laws; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating prohibited uses.

12. Disclaimer of Warranties; Limitation of Liability

The site and its contents are provided by YTB – Your Trend Boxed and make no representations or warranties. The Information expressed and displayed on this site should not be regarded as the opinion of YTB – Your Trend Boxed. Potential customers are encouraged to consult professional advice before taking any action related to the Information displayed on this site. To the full extent permissible by South African law, YTB – Your Trend Boxed, its directors, employees, suppliers, or service providers disclaims all representations, including the accuracy of content or information, products, or services. YTB- Your Trend Boxed, their directors, members, employers, employees, and suppliers shall not be liable for any loss, damage or expense which may be suffered. By accepting the Terms and Conditions, you indemnify YTB – Your Trend Boxed from any loss or damage suffered, including without limitation in respect of any claim or demand by any third party because of any act or omission on your part or that of any family member, agent, or representative acting on your behalf in connection with transactions concluded. YTB – Your Trend Boxed does not guarantee that the Services provided by the site will be uninterrupted or error-free or that the website, its servers, or e-mails sent from YTB – Your Trend Boxed are virus-free. YTB- Your Trend Boxed liability, whether in contract or delict arising from any breach of any obligation in terms of this Agreement, negligence or otherwise, shall not exceed at any time more than the monetary value of the items purchased regarding any dispute.

13. Indemnification 

You agree to indemnify, defend and hold harmless TRB – Your Trend Boxed and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference or your violation of any law or the rights of a third party.

Contact Information

Questions about the Terms and Conditions should be sent to us at [email protected]

BUSINESS CIPC (REGISTRATION) NO: 2019/379484/07

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